NEED HELP?

FREQUENTLY ASKED QUESTIONS


Do you ship overseas?

Yes, we ship worldwide.

Available shipping options, including DHL Standard and DHL Express, are displayed at checkout.

We do not cover duties and taxes, outside the European Union.

From time to time, we offer exclusive promotions and seasonal releases — we invite you to stay connected for updates.


How long will it take to receive my order?

Delivery times depend on your location.

  • DHL Standard delivery: approximately 4–8 business days

  • DHL Express delivery: approximately 1–2 business days

Delivery timelines may vary slightly depending on destination and customs procedures.

Once your order is dispatched, you will receive a confirmation email with tracking details.


What sizes do you offer?

At BILEYA COUTURE, our swimwear is available in sizes XS to XXL, following European sizing standards.

Each piece is carefully developed to offer structure, comfort, and a flattering silhouette across diverse body types. Our fabrics are sculpting, supportive, and designed to move naturally with the body.

Detailed sizing information is available in each product description. If you are unsure which size is best for you, our team will gladly assist.

Contact us at:
office@bileya-couture.com


Are your pieces handcrafted?

Many of our swimwear designs and beachwear pieces feature handcrafted elements.

From delicate finishing touches to carefully constructed details, our production process combines modern fabric technology with refined craftsmanship. Several of our models require intricate manual assembly and finishing techniques to ensure precision, quality, and durability.

This attention to detail reflects our commitment to creating pieces that feel both luxurious and thoughtfully made.


What materials are used in your swimwear?

At BILEYA COUTURE, we use premium, durable fabrics selected for comfort, longevity, and responsible production.

Our swimwear includes:

  • High-quality recycled polyester

  • Elastane blends for elasticity and sculpting support

  • Selected viscose and other responsible fabric blends where appropriate

Whenever possible, we incorporate recycled and responsibly sourced materials as part of our commitment to sustainability and reduced environmental impact.

Our fabrics are:

  • Quick-drying

  • Highly elastic

  • Shape-retaining

  • Designed for long-lasting color and structure

We continuously seek improved fabric technologies that align with both performance and sustainability standards.


Can I order a different size for the bikini top and bottom?

Currently, our swimwear sets are sold as complete ensembles, and it is not possible to mix different sizes for tops and bottoms within a single set.

We encourage you to review sizing information carefully before purchase. If you need guidance, our customer care team will be happy to assist.

office@bileya-couture.com


What is your return policy?

Consumers within the European Union have the right to withdraw from their purchase within 14 days of delivery.

Return shipping costs are borne by BILEYA COUTURE.

Returned items must be unworn, unwashed, with original tags and hygiene seals intact.

Return Address:
BILEYA COUTURE / ABIRON LTD
Lozenetz, South Park 1, Building 1, Shop 39
1421 Sofia, Bulgaria

For complete details, please refer to our Return & Refund Policy.


How can I contact you?

You can reach us through our Contact page or by email:

office@bileya-couture.com

We will be pleased to assist you.